By FOX PM
ACAT is the Australian Capital Territory Civil & administrative Tribunal. The Tribunal’s jurisdiction powers and procedures are defined by the ACAT Act, other authorising laws and its Rules and Directions.
When there is a dispute between a property manager and a tenant that cannot be resolved, the members of ACAT hear these cases via mediation and provide rulings on matters to do with tenancies in the ACT or proceed to the court for a full hearing. While the ACAT is not a court, their rulings are legally enforceable.
Many property managers regularly find themselves at ACAT as unfortunately, it is a fairly standard event to happen. However, when a tenancy is managed well, the tenants are respected and the lines of communication remain open and all parties are reasonable, the services of ACAT should not be needed. Since our very first day of trade, Fox PM has never had cause to be taken to ACAT or to take tenants to ACAT.